Doing Digital Transformation Right

Doing Digital Transformation Right

Digital transformation has been a buzz word for quite a while now. Undoubtably, millions have been spent under the guise of digital transformation projects that were actually just application upgrades, web pages, or mobile apps. The hidden bear trap for digital...
No Time for Downtime

No Time for Downtime

Downtime is not an option when it comes to your business. Increased costs, slowdowns in productivity, and revenue loss are a few of the consequences it can cause. Reactive support in these cases is not the answer. Being “reactive” in this instance means responding to...
To Be a Frontrunner, or Not to Be, that is the Question

To Be a Frontrunner, or Not to Be, that is the Question

Support is critical when it comes to IT. Much like race cars, IT environments need teams to support them and keep their engines cool and running. All of the features must run smoothly in order to prevent any downtime or, worse, a crash. Allowing your legacy technology...
The Book

The Book

A recurring dream that started years ago has become the heart of my professional mission. It goes like this: I am in a room with many other people trying to sell books. There are fancy books, technical books, religious books – every sort of book you could...
Rethinking Healthcare

Rethinking Healthcare

Chronic illnesses account for 75% of the $2.2 trillion we spend on health care each year in the U.S. In comparison, we spend about $600 billion a year on our military. In other words, healthcare costs us almost 4 times more than our military. Think about it: It costs...
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