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Changes in Operation: IBM Retail Technology Support Services

In this digital age, it’s safe to say that every industry has undergone some sort of IT transformation and that IT has shaped how these industries now function. Retail is no exception to the long reach that IT has established. IoT (Internet of Things) has become a trending topic when it comes to the retail industry due to the benefits that Big Data, predictive analytics, and advanced technologies can bring.

Shaping the Customer Experience: IBM Retail Technology Support Services

More often than not, when we see something that is relatable to our lives, we are typically more attracted to it. For example, if we know that a particular store can cater to various personal needs, we are more likely to visit that store over another because it is more applicable to our personal lives. This can apply to retail, especially when it involves IoT (Internet of Things).

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