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Experimentation before Implementation

In a world of constant technological advancements, it’s become second nature to always want an upgrade. In the past month, we’ve seen the release of the iPhone 5, Windows 8, and a slew of new PCs sporting both Microsoft and Apple’s new operating systems. But where do we draw the line between technological prowess and optimized production?

How will a computer outage affect your customer?

Yahoo news reported this week that United Airlines has experienced “at least the third major computer outage for the Chicago-based airline since June”. This outage has affected thousands of customers. This startling statistic brings to light the question of how will an outage to your IT infrastructure affect your customers?

Empower the impossible.